Privacy Policy

Agreement & scope

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and KMN Consulting. If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case “you” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access or use the Website and Services.

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of information

Our top priority is customer data security. We exercise a no-logs policy and may process only minimal user data—only as much as is absolutely necessary to maintain the Website and Services.

Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Use and processing of collected information

We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor. Our role may differ depending on the specific situation involving Personal Information.

We act as a data controller when we ask you to submit Personal Information necessary to ensure your access and use of the Website and Services. In such instances, we determine the purposes and means of processing.

We act as a data processor when you submit Personal Information through the Website and Services. We do not own, control, or make decisions about that Personal Information and process it only in accordance with your instructions. In such instances, you act as the data controller.

To make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide requested information, we may be unable to provide the requested products or services. We may use information we collect for the following purposes:

• Protect from abuse and malicious users
• Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are located, and if one of the following applies: (a) you have given consent for one or more specific purposes; (b) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof; (c) processing is necessary for compliance with a legal obligation; (d) processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (e) processing is necessary for the purposes of legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other legal basis. We will be happy to clarify the specific legal basis that applies to a given processing activity, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of information

Depending on the requested Services or as necessary to complete a transaction or provide any Service you have requested, we may share your non-personally identifiable information with contracted companies and service providers (collectively, “Service Providers”) we rely upon to assist in operating the Website and Services and whose privacy policies are consistent with ours or who agree to abide by our policies. We will not share information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements. They are given only the information they need to perform their designated functions and are not authorized to use or disclose that information for their own marketing or other purposes.

We may also disclose Personal Information if required or permitted by law (e.g., to comply with a subpoena), and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary until the purchase order or Services are fulfilled, to enforce this Policy, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, erasure, rectification, and data portability cannot be enforced after the expiration of the retention period.

Data analytics

Our Website and Services may use third-party analytics tools that use cookies, web beacons, or similar technologies to collect standard Internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as frequency of visits, pages visited, and duration.

We use information obtained from analytics tools to monitor performance and improve our Website and Services. We do not use these tools to track or collect personally identifiable information of our Users and will not associate statistical reports with any individual User.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under 18, please do not submit any Personal Information through the Website and Services. If you believe a child under 18 has provided Personal Information to us, please contact us to request deletion.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing children never to provide Personal Information through the Website and Services without permission.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites that you do not want your online activity tracked. Tracking refers to collecting personally identifiable information as users move across different websites over time. The Website and Services do not track visitors over time and across third-party websites. However, some third-party websites may keep track of your browsing activities when they serve you content.

To learn more about Do Not Track protocols or choices available to you, visit internetcookies.com.

Social media features

Our Website and Services may include social media features (e.g., Facebook and X/Twitter buttons, ShareThis). These features may collect your IP address, the page you are visiting, and may set a cookie to enable the feature to function properly. Social media features are hosted by their respective providers or directly on our Website. Your interactions with these features are governed by the privacy policy of their providers.

Links to other resources

The Website and Services may contain links to other resources not owned or controlled by us. We are not responsible for the privacy practices of such resources or third parties. We encourage you to read the privacy statements of every resource that may collect Personal Information.

Information security

No data transmission over the Internet or wireless network can be guaranteed. While we strive to protect your Personal Information, you acknowledge that (a) there are security and privacy limitations of the Internet beyond our control; (b) the security, integrity, and privacy of information exchanged between you and the Website and Services cannot be guaranteed; and (c) such information may be viewed or tampered with in transit by a third party.

Data breach

If we become aware that the security of the Website and Services has been compromised or that Users’ Personal Information has been disclosed to unrelated third parties due to external activity (including security attacks or fraud), we may take appropriate measures, including investigation and reporting, and notification to and cooperation with law enforcement authorities.

We will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website and/or send you an email. Where required, we may also report the breach to relevant authorities.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will post a notification on the main page of the Website and may also provide notice in other ways at our discretion (e.g., via the contact information you have provided).

An updated version of this Policy is effective immediately upon posting unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy constitutes your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time it was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

This policy was created with the help of the WebsitePolicies privacy policy generator.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, please contact us:

Data Protection Officer: Kaizer Nyatsumba

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws. If you believe your concerns have not been adequately addressed, you may escalate the matter to the appropriate data protection authority in your region.